FAQ
Frequently Asked Questions
- Where is the bakery located?
Baked by Bean is located at 1238 Queen St E, Unit G, Toronto, Ontario, Canada
- When are you open?
Monday... 11am-4pm
Tuesday & Wednesday... Closed
Thursday... 11am-4pm
Friday... 11am-7pm
Saturday... 11am-7pm
Sunday... 11am-4pm
* If i sell out of cupcakes, the shop will close early - Please check Instagram (@itsbakedbybean) for real-time updates! *
- The pick up date I want is not available
As everything is baked and decorated by me (Shana a.k.a Bean) each day I have set up a max number of orders per day. If your chosen date is unavailable it is because I am fully booked, please choose the next available date
- When will my order be baked?
All cupcake and cake orders are baked and decorated on the pick up date. Sugar Cookies are made the day before pick up as the royal icing needs time to dry
- Cancellation Policy
If you wish to cancel your order please send an email to info@itsbakedbybean.com
I know life can get in the way, refunds or credits will be given at my discretion
- What if I have an allergy?
Baked by Bean is not an allergy friendly bakery, we use dairy, eggs and gluten in all our products. Nuts are also present in our facility as they are used in some products.
- Are there any Gluten Free or Vegan options?
No, there are no gluten free or vegan options. Due to the set up of the bakery and team of 1 the risk of cross contamination is extremely high and therefore no allergen friendly options are available
- Damaged Product
Once your order or items have been collected any damages that may incur is not the responsibility of Baked By Bean
- How should I store my cupcakes?
While I recommend eating your cupcakes the day of purchase as they are freshly baked if you wish to keep them for longer store them in an air tight container in the fridge overnight. If you are eating them the day of purchase/pick up cupcakes can be eft on your counter at room temperature, out of direct sunlight
- Do you do custom orders?
Yes! Please see check out the Custom Order tab- Baked by Bean specialises in buttercream cupcakes and cakes as well as custom sugar cookies. Please send an email to info@itsbakedbybean.com to enquire